Article 4 · Chapter I: General Provisions
AI Literacy
Cross-cutting
Summary
Both providers and deployers must take measures to ensure a sufficient level of AI literacy among their staff and other persons dealing with the operation and use of AI systems on their behalf, taking into account technical knowledge, experience, education and training, and the context the AI is used in.
Key obligations
- Train staff using or operating AI systems on their behalf
- Calibrate training to the technical context and the persons or groups affected
- Document AI literacy programmes (good practice)